STORE POLICY

 

Customer Care


We are here to emphasise your natural beauty and perhaps make it a little un natural looking.  We will always do our utmost best to create something unique just for you.  If you have something unique in mind that you cant find on our page, feel free to get in touch and ask. 

 

 

Returns

Due to health and safety, wigs are not able to be returned once they have been delivered.  For custom styled wigs customers will receive videos and photos prior to being sent out.  Once the customers approval has been given and item posted, a return will not be offered.  

Due to healthy and safety eye wigs and super blenders are not able to be returned or refunded.  

Shipping Policy

Shipping is done by Royal Mail first class.  International is both tracked and requires a signature.  Customers will always be alerted the moment their package is posted and will be given tracking details for their reference.  If for any reason there is to be a delay in shipping, this will always be communicated prior to ensure the time frame works.  

 


© 2020 by The Wig Mistress